Last updated: October 2025
At Ahlan24, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online. By visiting our website and using our services, you agree to the terms outlined here.
When you use our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address.
Order Information: Products purchased, order history, and payment details (processed securely by third-party payment providers).
Technical Data: IP address, browser type, device information, and cookies to improve your browsing experience.
We use the collected data to:
Process and deliver your orders.
Provide customer support and respond to your inquiries.
Send updates about promotions, offers, and new arrivals (only if you subscribe to our newsletter).
Improve our website, products, and overall shopping experience.
We do not sell or rent your personal information. However, we may share it with:
Service Providers: Shipping companies, payment processors, and IT service providers.
Legal Requirements: If required by law, regulation, or court order.
We use cookies to enhance your shopping experience by remembering your preferences, personalizing content, and analyzing website traffic. You can disable cookies in your browser settings, but some parts of the site may not work properly.
We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of online transmission is 100% secure.
Depending on your location, you may have rights to:
Access the personal data we hold about you.
Request corrections or updates to your data.
Opt-out of marketing emails at any time by clicking “unsubscribe.”
Our website is not directed toward children under 13. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this Privacy Policy, please contact us:
📍 Office Address: Alexandria, Egypt
📧 Email: ahlan24@gmail.com
📞 Phone: 0831 8835 4251
