Terms & Conditions

Last updated: October 2025

Welcome to Ahlan24! These Terms and Conditions outline the rules and regulations for using our website and purchasing from our online store. By accessing or shopping on our website, you agree to these terms.

 

1. General Information

  • Ahlan24 operates as a fashion & beauty dropshipping store in Egypt.

  • We provide products sourced from trusted suppliers and deliver them directly to your doorstep.

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.

 


 

2. Products & Availability

  • All products listed on our website are subject to availability.

  • We make every effort to display product descriptions, images, and prices accurately. However, slight variations may occur due to supplier differences or screen display settings.

  • Prices are subject to change without prior notice.

 


 

3. Orders & Payments

  • Orders are confirmed only after payment is successfully processed.

  • We accept payments through secure third-party providers (e.g., WooPayments, Stripe, PayPal, or Cash on Delivery if available).

  • Customers are responsible for providing accurate shipping and billing information.

 


 

4. Shipping & Delivery

  • We deliver across Egypt through trusted courier partners.

  • Delivery times vary depending on the supplier’s location and your delivery address. Estimated delivery timelines will be provided at checkout.

  • Delays caused by customs, couriers, or suppliers are beyond our control, but we will support you in tracking your order.

 


 

5. Returns & Refunds

  • Our Refund & Return Policy applies to all orders (see Refund Policy page).

  • Certain products, such as beauty items, undergarments, or clearance items, are not eligible for return due to hygiene and safety reasons.

 


 

6. User Responsibilities

When using our website, you agree to:

  • Not misuse the site or engage in fraudulent activity.

  • Not copy, resell, or exploit any content without our written permission.

  • Use our services only for lawful purposes.

 


 

7. Intellectual Property

  • All website content, including logos, images, designs, and text, are the property of Ahlan24 and may not be used without permission.

 


 

8. Limitation of Liability

  • Ahlan24 is not responsible for indirect losses, delays, or damages caused by third-party suppliers, couriers, or service providers.

  • While we strive for accuracy, we do not guarantee that all product descriptions or website content are error-free.

 


 

9. Changes to Terms

  • We may update these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

 


 

10. Contact Us

If you have questions about these Terms & Conditions, you can reach us at:

📧 Email: ahlan24@gmail.com
📞 Phone: 0831 8835 4251